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Gold River Office

PO Box 2070
Rancho Cordova, CA 95741-2070

Phone: 800-427-5511
Fax: 916-852-0642

San Ramon Office

PO Box 5128
San Ramon, CA
94583-5138

Phone: 888-427-2424
Fax: 925-327-8078

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F.A.Q.

When was ICS formed?

ICS was formed in 2000, by Cheryl Westeren and Gary Archibald, who combined, have over 60 years of claims administration experience.

How much experience does ICS have with public entities?

We have over twenty years of public entity claims administration experience. ICS was founded on public entity administration and has built its foundation on managing claims and providing excellent customer service to those departments. We know the challenges and nuances of navigating claims with public entities, and we appreciate the loyalty and ongoing relationships that we have with our public entity customers.

Can ICS customize our workers’ compensation claims program to fit our needs?

Yes, ICS can customize any claims administration program to suit the needs of our clients. Workers’ compensation claims administration is not a one-size-fits-all industry. We understand the needs of each client are different. Therefore we offer customized solutions to make it efficient and easy to work with us.

Does ICS provide any special reporting for its clients?

Yes, ICS provides custom reports for all clients. We can customize any report the way our clients would like to see them. We have a dedicated support staff that focuses on custom reporting because we get many report requests daily

Our Service Areas

Proudly serving California for two decades

Gold River Office

PO Box 2070
Rancho Cordova, CA 95741-2070
916-852-8588
916-852-0642 Fax
800-427-5511
garchibald@ics-claims.com

La Mirada Office

16700 Valley View Ave
La Mirada, CA 90638
925-327-8050
925-327-8078 Fax
888-427-2424
cwesteren@ics-claims.com

San Ramon Office

PO Box 5128
San Ramon, CA 94583-5138
925-327-8050
925-327-8078 Fax
888-427-2424
cwesteren@ics-claims.com

Join Our Team

We are always looking for hard-working individuals to join our amazing team. If you would like a career with ICS, please send your resume to info@ics-claims.com or contact us at Call us at 888-427-2424

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