We Take a Great Amount of Pride in What We Do
During the past twenty years, ICS has demonstrated its ability to provide a superior claim product and solve client workers’ compensation problems by developing unique and creative customized programs. We strive to provide our clients with a unified claims management program that keeps pace with California workers’ compensation claims administration’s increasingly complex nature.
ICS has been serving its customers for over twenty years. We focus on the one thing we do best – managing our clients’ claims. We team with our clients to select the best in class for every vendor and provider involved with claims management. We think that claims handling is the most important piece and should not be the loss leader to support other services. We feel it in is our client’s best interest to retain the best in each field – the best in claims handling, bill review, utilization review, investigation, litigation defense, and other medical management facets. We want to ensure that these cost-saving tools are utilized only when necessary and want to avoid the enticement to use these services to bolster our bottom line. With our record of proven results, why not pick the best in claims management and let us help assemble the best in class for all other services?
“Our City has had ICS as our claims administrator for over 10 years. They have provided consistent, excellent claims administration and helped us with many of our own internal procedures and policies. They are the best.”
Providing Consistent Value
ICS stays abreast of all legislative and adjudicated issues that may affect our clients’ programs, and we provide that information to our clients. We take pride in providing customized training and educational programs, annual and semi-annual program reviews that utilize loss analysis graphs and management reports. We also provide an overall review and support for your entire workers’ compensation program. We will go the extra mile to provide the customer service that our clients deserve with every interaction.
Jason Dawson, CEO, is responsible for the vision and direction of the company. Focusing on Return-to-Work strategy and proactive communication that leads to better outcomes, he is passionate in his approach to lowering total client spend. Jason brings more than 15 years of industry experience through his leadership and knowledge of owning and operating multiple businesses and is a co-owner of ICS.
Angela Argiros, VP of Operations, is responsible for the day-to-day claims operation of both ICS offices.
Angela has over 25 years of experience in worker’s compensation claims and has been administering claims for public agencies since 1990.
Angela has been with ICS since 1997 and has her Self-Insured Certificate.
Dan Greco, VP of Client Services, is responsible for all sales and marketing activities for ICS. Dan’s primary goals are to strengthen relationships and build value through purposeful contact with clients to better understand evolving needs or share new ideas, problems, or solutions to capitalize on the collective knowledge and creativity of our client base. Dan has been with ICS since 2020 and has over 12 years of experience in the workers’ compensation claims field in various Business Development and Client Services roles.
Superior Audit Results
Best compliance with Industry Standards
Reducing Open Inventory
Innovative Claim Solutions, Inc. (ICS) has provided new clients with significant reductions in their open inventory of claims compared to when ICS was appointed as the administrator.
Reducing Closing New Claims
ICS accelerates new claims through the process quickly, providing higher year-end closures.
Reduction in Average Number of Disability Days
ICS reduces lost time by aggressively pursuing return to work with the injured employee, treating doctor, and the employer.
Reduction in Defense Attorney Costs
ICS reduces defense attorney costs by examiner control of the claim file and use of our Litigation Management Guidelines.
Reduced Litigation Rate
ICS achieves lower litigation rates for our clients because of our Employee Advocacy Program and frequent examiner communication with your injured employees.